THRIVE is an integrated six-month programme that works alongside EXACT(TM), THRIVE has been specifically designed to help you look inside your business to see how effectively it is operating, delivering evidence-based analysis which helps to make simple changes that can have a dramatic impact on business.
THRIVE uses the following 10 Key Performance Indicators to benchmark the efficiency of a practice:
1. Chair Time Utilisation
2. Failed To Attend (FTA)
3. Top 10 Invoiced Treatments
4. Referral Sources
5. Gross Earnings Per Hour
6. Forward Cover On Appointment Book
7. New Patient vs Existing Patient Mix
8. Recall Effectiveness
9. Payment Plans
10. Patient Debt
By using our experience and analytical skills to extract and analyse the everyday business data held within EXACT(TM) our consultants are able to benchmark individual practice performance and deliver findings in an easy-to-understand, graphical format.
THRIVE delivers an invaluable, instantly actionable insight into what a practice is doing well and where there are service and profit shortfalls, focusing on achieving rapid results that go right to the heart of practice efficiency. This makes the THRIVE programme perfect for busy Practice Managers and Principals who want expert support to improve business profitability.
With over 60 practices already taking part, the THRIVE programme is already delivering some startling results. THRIVE Product Manager Andrew Hepburn has worked with many of the practices:
“We have been extremely pleased with the initial results and so have the practices who are on the THRIVE Programme. We have worked with NHS, private and mixed practices and THRIVE has provided information that has helped increase recall success rates, improve treatment plan acceptance and provided an interesting insight into the operation of each and every business. THRIVE is having a real impact on practice efficiency and delivering a significant return on investment, in terms of attracting new patients, maximising retention, loyalty and value and increasing productivity.”
THRIVE is currently undergoing a nationwide roll-out. For more information or to join the THRIVE programme please click here.
The THRIVE programme looks good. I am not sure the 10 KPI’s are really the best business KPI’s. Certainly very good metrics and all stuff EXACT can generate.
I would have thought a measure of cashflow is a KPI.